Privacy Policy
Last Updated: November 2024
Your privacy is important to us. This Privacy Policy explains how Vivy ("we," "our," or "the App") collects, uses, and protects your personal information when you use our mobile application.
1. Information We Collect
1.1 Information You Provide
When you create an account or use the App, we collect:
- Account Information: Name, email address, profile picture (optional)
- User Content: Budget data, transactions, habits, tasks, notes, journal entries, and other data you enter into the App
- Payment Information: Processed securely through Apple's App Store (we do not store credit card information)
1.2 Automatically Collected Information
We automatically collect certain information when you use the App:
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: Features used, time spent in the App, crash reports
- Location Data: Only if you grant permission (used for location-based features)
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the App's functionality
- Process your transactions and manage your account
- Send you important updates about the App and your account
- Provide customer support and respond to your inquiries
- Analyze usage patterns to improve user experience
- Detect and prevent fraud or abuse
- Comply with legal obligations
3. Data Storage and Security
Your data is stored securely using:
- Firebase: Google's Firebase platform provides secure cloud storage and authentication
- Encryption: Data is encrypted in transit and at rest
- Access Controls: Only you can access your personal data
While we implement industry-standard security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party services (like Firebase) that help us operate the App
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share your information
5. Third-Party Services
The App uses the following third-party services:
- Firebase (Google): For authentication, cloud storage, and analytics
- Apple App Store: For in-app purchases and subscription management
- Firebase Cloud Functions: For server-side processing
These services have their own privacy policies. We encourage you to review them.
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct your personal information
- Deletion: Request deletion of your account and data
- Data Portability: Export your data in a machine-readable format
- Opt-Out: Unsubscribe from marketing communications
To exercise these rights, contact us at support@vivy-ai.com.
7. Children's Privacy
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the App, you consent to the transfer of your information to these countries.
9. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Updating the "Last Updated" date at the top of this policy
- Posting a notice in the App
- Sending you an email notification (if you have provided an email address)
Your continued use of the App after such changes constitutes acceptance of the updated Privacy Policy.
11. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect
- The right to delete personal information we have collected
- The right to opt-out of the sale of personal information (we do not sell your information)
12. Contact Us